Frequently Asked Questions

What is a “Grow Pot”?

A “grow pot” is a plastic container commonly used in nurseries and greenhouse operations. They’re also known as “nursery pots” or “greenhouse pots.” Ours are simple and functional — nothing decorative, just durable, economical containers for growing healthy plants.

Please note that the size listed on each product page often refers to “trade size,” which may differ from true gallon measurements. Trade gallon sizes are industry-standard and typically hold less volume than true liquid gallon measurements.

What is a true native plant?

A true native plant is a species that occurs naturally in North America and evolved in a specific region without being introduced by people. These plants developed alongside local wildlife and play an important role in supporting pollinators, birds, and regional ecosystems.

There is differing opinion within the nursery and native-plant world about where the line should be drawn. At Almanac Planting Co, we use “True Native” to describe wild species that are native to North America and remain unselected and unchanged in cultivation. This definition helps us stay clear, consistent, and transparent across our catalog.

What is a nativar?

A nativar (short for “native cultivar”) is a cultivated variety derived from a native plant species. Nativars may originate from natural variation or selective propagation, but they are intentionally maintained for specific traits such as improved flowering, uniform growth habit, color, or garden performance.

While nativars are not wild-type plants, they retain native genetics and are widely recognized as native plants within the nursery industry. In our catalog, plants such as Blue-Eyed Grass ‘Lucerne’ (a naturally occurring but commercially bred cultivar) are labeled as Nativars to reflect this distinction, allowing gardeners to make informed choices while still supporting native plant lineages.

You can explore our full selection of native plants—including both true natives and nativars in our Native Plant Collection.

How do you measure the height of your plants?

Unless otherwise noted on the product page, plant height is measured from the top of the soil (the base of the plant) to the top of the foliage. Containers, saucers, or decorative pots are not included in the height measurement.

Are printed care instructions included with your plants?

We include a simple, generalized care sheet with each order. To reduce cost and environmental waste, we do not include printed, plant-specific care cards in every box.

Instead, each plant’s detailed care information is available on our website under the “Care” tab on its product page. You’re welcome to copy, save, or print that information for personal, non-commercial use — it’s the best way to get the most from our Grow Happy™ support.

What is your return policy?

Because live plants are perishable and covered by our Grow Happy™ Plant Guarantee, we do not accept returns on live plants once shipped. Orders for live plants may be cancelled prior to shipment, though a restocking fee of up to 30% may apply if significant preparation, pulling, or fulfillment work has already occurred.

We cannot cancel or refund handmade wreaths once production begins, and soil, fertilizer, and potting mixes are non-returnable. Unused apparel or accessories may be returned within 30 days in new condition; return shipping is the customer’s responsibility.

You can review our full Refund Policy here .

Is there a guarantee on your live plants?

All live plants purchased directly through AlmanacPlanting.com are covered by our Grow Happy™ Plant Guarantee, which includes Healthy Arrival coverage on every plant. Many hardy outdoor plants also include Grow Happy™ Extended Plant Guarantee coverage, when clearly shown on the product page.

Plants purchased through third-party marketplaces or retailers may be subject to different policies than those purchased directly through AlmanacPlanting.com.

If your plants arrive damaged or in very poor condition, please contact us within 48 hours of delivery with your order number, clear photos, and a brief description. We’ll review the situation as soon as we can and work toward a fair resolution based on our Grow Happy™ Plant Guarantee.

For full details, including coverage terms, eligibility, replacement contributions, and claim requirements, please visit our Grow Happy™ Plant Guarantee page.

Do you offer extended coverage on plants?

Many hardy outdoor plants — including select perennials, shrubs, and trees — include our Grow Happy™ Extended Plant Guarantee. When included, the coverage term will be clearly shown on the product page.

Approved Extended Guarantee replacements require a replacement contribution plus shipping, as detailed on our Grow Happy™ Plant Guarantee page. Coverage terms, eligibility, and claim requirements are defined by that policy.

If an extended guarantee is not shown on the product page, that item is not currently eligible for extended coverage.

May I contact you with questions about a plant I’ve purchased or am considering?

Absolutely! We love hearing from fellow plant lovers and want to help you succeed. Please contact us anytime with questions about plants you’ve purchased or ones you’re still considering. Photos and details about your site (sun, soil, zone) are always helpful.

Can I include notes, tags, or messages with orders sent as gifts?

Yes! You can include a handwritten message by purchasing a gift tag and writing your message in the “Leave a note with your order” box in your cart. Your message will appear on the packing slip included with the order, and we’ll handwrite your short note on the gift tag whenever possible.

Need more info?
Visit our Shipping FAQ , Pre-Order FAQ , and Grow Happy™ Plant Guarantee , or contact us directly with any other questions.